Client seeks a dynamic and visionary Director of Content to lead our content operations and shape the strategic direction of our content creation. This pivotal role oversees the management of content for over 400,000 products, ensuring exceptional quality, accuracy, and engagement across images, videos, written content, specifications, and accessories. The successful candidate will spearhead a robust content strategy that amplifies brand values, captivates our professional audience, and drives deeper customer interaction.

As a key leader, you will orchestrate cross-functional collaboration with content teams, product managers, and manufacturers to maintain a seamless and efficient Product Information Management (PIM) system. Your operational expertise will ensure flawless execution, while your strategic foresight will position as a leader in eCommerce content innovation. This is an opportunity to make a transformative impact at a globally recognized retailer, leveraging data-driven insights and creative leadership to elevate the customer experience.

Essential Responsibilities:
• Oversee the accurate, timely, and high-quality completion of content for over 400,000 products, ensuring consistency and alignment with brand standards.
• Architect and implement a forward-thinking content strategy that reflects core values, enhances audience engagement, and drives measurable outcomes.
• Foster strategic partnerships with manufacturers, content team leaders, and product managers to eliminate gaps in product information and streamline workflows.
• Lead a team that does PDP pages / Product Descriptions

Specific Knowledge, Skills and Abilities:
• Deep expertise in eCommerce content management, with a proven track record of managing high-volume product catalogs at scale.
• Comprehensive understanding of core product categories and the ability to translate technical details into compelling content.
• Strong alignment with brand identity, audience, and customer-centric approach.

Skills
• Exceptional operational leadership, with demonstrated experience in managing complex workflows and large teams in a fast-paced environment.
• Proficiency in leveraging analytics and reporting tools to derive actionable insights and drive content strategy.
• Outstanding communication and presentation skills, with the ability to articulate strategic visions to diverse stakeholders, including executive leadership.

Abilities
• Adept at building collaborative relationships across all levels of the organization, from content creators to C-suite executives.
• Direct and impactful communicator, capable of navigating complex challenges with clarity and tact.
• Proven ability to lead with agility, balancing strategic innovation with operational precision.
Preferred Education, Experience and Licenses:
• Extensive experience in eCommerce, with a robust network of industry contacts and a history of driving content excellence.
• Previous tenure in a director-level or equivalent role, with a demonstrated ability to lead transformative initiatives.
• Experience managing departments of 50+ team members, with a focus on fostering high-performing, collaborative teams.

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