AI Training /Audio Video Director

US Citizens or GC Holders

*NYC or Washingto DC office- hybrid for both

 
Key Responsibilities

• Lead and develop teams responsible for Audio & Video Services and AI Training.
• Drive the firm's AI adoption strategy, including training, change management, and user enablement initiatives.
• Design and oversee learning programs that help attorneys and business professionals effectively leverage AI-enabled technologies.
• Partner with firm leadership, Practice Groups, HR, and IT teams to identify technology and AI learning needs and develop targeted solutions.
• Oversee enterprise collaboration technologies, conference room experiences, hybrid meeting environments, and firmwide event support.
• Evaluate and implement emerging technologies, including AI-powered productivity, collaboration, meeting intelligence, and transcription solutions.
• Establish policies, standards, and best practices that promote innovation, operational excellence, and an exceptional user experience.
• Manage vendor relationships, budgets, and service delivery across both functional areas.
• Measure technology adoption, training effectiveness, and user experience outcomes through data-driven insights and continuous improvement initiatives.
• Serve as a trusted advisor to senior leadership on technology experience, AI enablement, and workforce readiness.

Qualifications

• 7+ years of leadership experience in enterprise information technology environments.
• 7+ years of experience managing, implementing, or supporting enterprise technology solutions.
• Experience leading AI enablement, technology training, digital transformation, organizational change management, or related initiatives.
• Knowledge of generative AI technologies and platforms, including Microsoft 365 Copilot, ChatGPT Enterprise, Claude, Harvey, or similar solutions.
• Experience with enterprise collaboration technologies, including Microsoft Teams, Zoom, and modern AV environments.
• Familiarity with instructional design, learning management systems, and technology training programs.
• Strong leadership, communication, stakeholder management, and project management skills.
• Experience in a professional services, legal, consulting, financial services, or similarly complex environment is preferred.
• Bachelor's degree or equivalent combination of education and experience preferred.