Job description:

Deadline Date: Tuesday 24 November 2026
Requirement: Delivery of TOPFAS training at multiple locations and maintenance updates to associated training materials
Location: On-Site in NCI Academy Oeiras PORTUGAL
Cost Not to Exceed: 2027 BASE NTE: 42,075
Period of Performance: BASE 2027: 01 January (Tentative) 2027- 31 December 2027
Required Security Clearance: NATO SECRET
Please do NOT apply for any NATO contract positions unless you meet ALL the following criteria:

Any applications that do NOT meet all the above - and do not CLEARLY show these on the CV - will be deleted.

Introduction
The NATO Communications and Information Academy (NCI Academy) located in Oeiras, Portugal currently delivers NATO technical and operational training on a variety of hardware and software systems. In the light of these activities, the NCI Academy is looking to outsource the delivery of Tools for Operations Planning Functional Area Services (TOPFAS) training, as well as the development and updates of the training materials, the management of course iterations and to provide SME support to NATO and National HQ as required. The contractor
shall make available personnel capable of providing the services specified in this Statement of Work (SoW). The intent is to obtain the services of TOPFAS subject matter experts who can deliver training and update training materials.The service shall involve TOPFAS training delivery, iterations management, course material
development, including e-learning content and management of existing e-learning content, course update, and TOPFAS Usage Mentoring to customers from the NATO Command Structure, NATO Force Structure, NATO member MODs, and Partner Nations, as well as testing TOPFAS software and provide bug reports. Course iterations delivery shall be conducted at the NCI Academy in Oeiras, and optionally at any of the NATO or National
locations.

Objective
The main objectives of this statement of work can be summarized as follows:

- Successful delivery of training iterations as a Mobile Training Team (MTT), online and at the NCI Academy in Oeiras (PRT).
- Successful adaptation and updating of training material in accordance with the latest version the given system updates available remotely.

RequirementsQualifications and Experience:
This work requires a TOPFAS instructor with the following qualifications and experience:

• The candidate has a NATO SECRET security clearance, provided by the national security organization valid at the time of submission of the bid and covering the period of the contract.
• Fluent in English and must be able to read and write technical and user documentation.
• Advanced knowledge of current TOPFAS version, including TOPFAS OMT, OPT, SAT, CAT and TWP not less than 3 years.
• TOPFAS Trainer course qualification for SAT, OPT and CAT, and with in-depth experience of TOPFAS course delivery not less than 3 years.
• Experience in delivery of TOPFAS User Courses (OPT, SAT, CAT) not less than 3 years.
• Experience in update and creating training content not less than 3 years.
• Advanced knowledge of word processing and graphics presentation tools not less than 3 years.
• Working knowledge of spreadsheets, e-mail Clients and Web Browsers not less than 3 years.
• Working knowledge of videoconference tool and Learning Management System not less than 3 years.
• Deep knowledge and experience of NATO's doctrine and standards relevant to Operations Planning.
• Knowledge and experience with NATO Command Structure and NATO Force Structure.
• Experience with development of technical documentation, training materials and instructional aids not less than 3 years.
• Experience working in an international environment with Military and Civilian elements not less than 3 years.

Qualifications:

Mandatory Qualifications and Experience

Current NATO SECRET security clearance, valid at bid submission and covering the contract period.

Fluent English, with the ability to read and write technical and user documentation.

Minimum 3 years' advanced knowledge of current TOPFAS, including OMT, OPT, SAT, CAT and TWP.

TOPFAS Trainer course qualification for SAT, OPT and CAT.

Minimum 3 years' in-depth TOPFAS course delivery experience.

Minimum 3 years' experience delivering TOPFAS User Courses, including OPT, SAT and CAT.

Minimum 3 years' experience creating and updating training content.

Minimum 3 years' advanced knowledge of word-processing and presentation/graphics tools.

Minimum 3 years' working knowledge of spreadsheets, email clients and web browsers.

Minimum 3 years' working knowledge of videoconferencing tools and Learning Management Systems.

Strong knowledge of NATO doctrine and standards relevant to Operations Planning.

Knowledge and experience of the NATO Command Structure and NATO Force Structure.

Minimum 3 years' experience developing technical documentation, training materials and instructional aids.

Minimum 3 years' experience working in an international environment involving military and civilian personnel.

Additional Eligibility Requirements

Nationality of a NATO member country.

Current work visa for Portugal for an in-country position.

Current National or NATO SECRET clearance must be clearly evidenced on the CV. The SOW specifically requires NATO SECRET; any alternative National SECRET clearance must be validated as acceptable by the contracting authority.

Why is This a Great Opportunity:

This is an opportunity to support NATO's operational planning training capability through the NCI Academy in Oeiras, Portugal. The successful specialist will deliver TOPFAS training to NATO and national military and civilian audiences, develop and maintain training materials, support e-learning content, and provide specialist mentoring. The role offers exposure to multinational training environments and the opportunity to contribute directly to NATO's Operations Planning capabilities.

Salary Type : Annual Salary

Salary Min : € 42075

Salary Max : € 46750

Currency Type : EUR